Communication Skills

It is just as unlikely that someone will admit to being a poor communicator as will admit to being a poor driver. We all know what it means to be a good communicator, lover or driver but do we know how to move from theory to practice?

Good communication is a prerequisite for all other business skills and is something that we can all improve upon.

Problem

According to the 2008 Learning and Development Survey, 66‰ of organisations feel that new employees lack communication/interpersonal skills, but 71% feel that these are exactly the skills essential to achieving their business objectives in 2 year's time. Companies need to find simple, quick and effective solutions.

Solution

This intensive 4-hour communication skills “bootcamp” gives candidates a toolkit of techniques that they can use straight away. Using outcomes based learning and practical exercises, candidates will gain the skills required to immediately apply the communication technique(s) appropriate to the situation and channel.

Deliverables: By the end of the 4 hours delegates will be able to:

• Speak & listen confidently to build rapport
• Use body language to their advantage
• Influence conversations and engage effectively with people
• Have more impact on their audience & enhance their professionalism

Who should attend

Everyone ... except those seeking to improve their driving skills!